Tienda:COCLSTIK Store Antigüedad:6 año(s)
N.º de tienda:227828 China Fecha de apertura Jun 5, 2013 Business Information
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Common Problems

1. Question: what is your Minimun order ?      

No minimun order, provide shipping by china post to all country; After we ship, provide tracking number ,will cost about 15-60 days to arrive you.

2. Question: how can you provide me express delivery?       

When order more than $150, please choose "china post" free shipping first, pay it directly. After you pay, we will change to send for you by FEDEX, UPS, DHL,or EMS free shipping,only take 6-9 days to arrive you after we ship. 

(only for USA,Canada,Australia,West European,Singapore and Japan)  

3. Question: do you provide dropping shipping?    

We provide drop shipping, can send the products to your customer directly.    

4.Question: do I need to pay extra tax?    

We will declare the parcel as gift and declare $10 , so you no need to pay tax or just a smaller tax. If you have other idea , please tell me first .

5. Question: Could you provide more discount ?    

If you need more than 5 pcs , please contact us . We will give you the best price .


6. Question: Do they all have in stock, can I pay?     

In normal, all our products are in stock, so you can order and pay directly. But some time,if we meet any one no stock, we will let you know before we ship, then you can make a change or refund.    

7. Question: What is the processing time?     

After you pay, we will start to process the order and try to send out for you within 1-5 days. Some big order may cost some more days, hope your understanding!     

8. Question: If the products damaged or the parcel lost, what can I do?    

Don't worry,if there are any quality problem or damaged products,or if the parcel lost,Please contact with us, we will refund or resend to you.